By placing an order with Adeology Sdn Bhd(1199035-K) through the PhotoFavor website, email, or other digital communication channel, you are accepting these Terms & Conditions. Please read these Terms & Conditions before placing an order.
In these Terms & Conditions
“We” and “us” means Adeology Sdn Bhd (1199035-K), the actual owner of the brand PhotoFavor.
“You” means the person placing an order.
“Event day” means the event which a purchased service is rendered.
“Ordering” means making offer to purchase/book good(s)/service(s) from PhotoFavor.
“Booking form” means electronic booking form from this website and/or quotation generated by our office.
By making payment of the sum of deposit required, you are confirming you offer to purchase/book the products/services we provided which, if accepted by us, will result in a binding contract. An acceptance email from us confirms that the contract is formed.
By using the website to purchase our good(s)/service(s), you confirm that you are at least 18 years old.
1.1 By completing and submitting an electronic order form, you are ordering/booking to purchase/hire good(s) and/or service(s) which, if accepted by us, will result in a binding contract.
1.2 Good(s)/service(s) are opened for ordering/booking so long as no deposit has been received. All ordering/booking are on ‘first come first serve basis’ and only considered confirmed when required deposit has been received.
1.3 Upon completing and submitting an order/booking form, you will receive an email to acknowledge your order/booking. It will confirm which product/service you have ordered. This email is not an order acceptance from us. You are expected to follow any additional instruction provided in the email in order to confirm your order.
1.4 We do not have to accept your order, and for example, we will not accept your order if:
1.4.1 We do not have the products/service in stock
1.4.2 Your payment is not authorized/cleared
1.4.3 There is an error on our website regarding the price or other details of the products/service
1.4.4 The order has been cancelled it in accordance with the instructions below
2.1 A sum of deposit is required to confirm your order/booking.
2.2 When order/booking is placed for a product/service that we offered without any additional terms and conditions, 30% of total sum required as non-refundable deposit unless stated otherwise
2.3 The deposit covers any administrative costs and secures the services of PhotoFavor. Date and time will only be secured upon receipt of deposit.
2.4 Good(s)/service(s) will not be confirmed/delivered until the payment of the sum of deposit required has been cleared in our account. We will not be liable if there is a delay, and we will not accept your order if payment is not cleared/authorized.
2.5 No booking shall be confirmed without receipt of the deposit as per this terms and conditions or the additional terms & conditions for a specific product/service that you ordered/booked.
2.6 We reserve the right to accept other booking if payment of the deposit is not received within the required time limit.
2.7 By paying the deposit you acknowledged that you have read, understand & accept all our terms & conditions.
3.0 CANCELLATION OF ORDER
3.1 The order can and will be cancelled if :
3.1.1 You do not fulfill the sum of deposit required within the required time limit
3.1.2 Another person make an order for the same product/service and fulfill the sum of deposit required earlier before you
3.1.3 In the event as stated in 3.1.2, we will refund any monies paid by you.
3.2 You may cancel your contract with us at any given time up to 30 days before the date of the event by sending written notice to us. We will reimburse any monies paid less the booking deposit fee which remains non-refundable and any surcharge that results from credit card payment method.
3.3 Any request for a date/time/venue change must be made in writing by the customer at least 30 days in advance of the original event date/time/venue. Change is subject to PhotoFavor photo booth availability. If there is no availability for the alternate date, the booking fee shall be forfeited and event cancelled. Any cancellation will forfeit any booking fee payment made.
4.0 ACCESS, SPACE AND POWER FOR THE PHOTOBOOTH
4.1 You will acquire permission from the event venue and arrange for an appropriate space for the photo booth. We require a space measure 10 feet (wide) x 10 feet (long) x 9 feet (high) and it will be your responsibility to ensure there is sufficient space to fit the photo booth.
4.2 You are responsible for ensuring power is available for the photobooth.
4.3 You are responsible for providing the correct address for the venue and that the venue allows reasonable access for loading and suitable parking once the photo booth and equipment has been unloaded.
5.0 HIRE PERIOD
5.1 We will arrive to set up approximately 2 hours before the hire period is due to commence. If you require the photo booth to be set up earlier an idle time charge applies. It is your responsibility to ensure that the venue agrees to PhotoFavor photo booth being in attendance at the agreed time. We will be happy to liaise with the venue to assist, if requested.
5.2 The hire period will be for a set period, as specified on the booking form and as agreed by both parties before. Use will commence at the agreed time and finish at the agreed time. If we cannot start on time due to poor access, or not being allowed access as required due to the venue or other circumstances, we will keep to the agreed end period for the hire. If your event simply starts late or runs late, the period of hire will still be for the agreed period and times unless we agree to provide additional hours as per our additions or to simply delay our planned start.
5.3 We agree to have a photo booth operational for a minimum of 80% during this period; operations may need to be interrupted for servicing of the photo booth.
5.4 If the photo booth is out of use for more than 20% of the hire period due to technical difficulties, we shall refund the customer accordingly to the amount of time that the booth is not in operation by providing additional operation time.
6.0 PRICE & PAYMENT TERMS
6.1 Prices and specifications are subject to change.
6.2 Prices throughout the website and all our printed collaterals are quoted in MYR Ringgit Malaysia, and payment can only be accepted in Ringgit Malaysia. Travelling charges, if any, will be added to the total price of your purchase.
6.3 For installment payment We only accept cash payment, unless stated otherwise.
7.1 The Copyright Act 1987 (Act 332) assigns copyright of photographs/digital images to Adeology Sdn Bhd.
8.0 DIGITAL FILES
8.1 All digital files remain the property of Adeology Sdn Bhd unless copyright has been purchased by the client for personal use only.
8.2 All digital copy of printed photos will be ready for download within 3 working days after day unless stated otherwise. An online gallery will be created to fascilitate image downloading (unless stated otherwise) and will be listed on the download section of our the website www.photofavor.my. You may request for the download gallery to be password-protected. Otherwise, it will remain public.
8.3. Compilation of digital files in any form of physical drive is chargeable and has to be agreed prior to event day.
9.0 USE OF PHOTOS
9.1 By hiring our service and by using our photo booth, you agree that all pictures taken in the photo booth can be uploaded to any of our associate internet channel including website, Facebook, Instagram, etc, unless otherwise stated and exempt Adeology Sdn Bhd from responsibility of publishing the pictures.
9.2 Photos taken during the event may be used by us to assist with advertising and promotion of PhotoFavor photo booth. This may include printed matter as well as online images. We will not use any pictures that we think may cause offence or embarrassment to the people in the picture. We will remove any pictures from our website if requested to do so.
10.0 SUPPLIED PRINTS, ALBUMS & OTHER MERCHANDISE
10.1 We take the utmost care whilst producing supplied prints, albums and other merchandise. Our products are subject to rigorous quality inspections and are dispatched in perfect condition. On receiving our product the customer will have 7 working days to report any fault or problems due to shipping or handling to Adeology Sdn Bhd. We will rectify any fault free of charge during this time period. Faults reported outside 7 working days will be subject to costs.
11.0 TRAVELLING EXPENSES
11.1 We will charge with prior agreement the cost of travelling expenses where the event is at a venue outside of Klang Valley but within Peninsular Malaysia. Travel will be charged at RM1.50 per kilometer and will be calculated from Bandar Baru Salak Tinggi Sepang, Selangor.
11.2 Food and beverages must be provided to all booth attendants where attendance is over 4 hours.
11.3 Any additional charges incurred will be incurred from the customer.
11.4 No additional travelling expenses will be incurred unless previously stated.
12.0 EVENTS BEYOND OUR CONTROL
12.1 We will make all reasonable endeavours to attend all events. Where circumstances make this impossible due to, but not limited to adverse weather, we will contact the customer or the venue as early as possible and a full refund will be made.
12.2 We will always try to arrive at the venue at the agreed time. Where circumstances make this difficult due to severe traffic delays or vehicle breakdowns, we will be happy to extend the end time of hire to make up for the late start. If this is not possible we will refund the customer accordingly to the amount of time delayed by and in proportion to the amount paid for the hire. We will however try our up most to get to your event as soon as we can and always be in contact with you.
13.0 LIMITATIONS OF LIABILITY
13.1 We will in all instances act in what it considers to be the best interests of the customer and to take steps when required to act to protect the health and safety of booth users.
13.2 In the unlikely event of a total photographic failure or cancellation of this contract by either party or in any other circumstances, the liability of one party to the other shall be limited to the total value of the contract. Neither party shall be liable for indirect or consequential loss.
14.0 TERMINATION OF HIRE
14.1 We will not tolerate any abuse or threatening behaviour to any of our staff or abuse of the photo booth or photo booth equipment. We retain the right to terminate the hire immediately. This applies equally to you the customer and your guests. We may terminate the hire in cases where our staff feel the equipment belonging to Adeology Sdn Bhd or the photo booth itself is in danger of being damaged or has been damaged due to the actions or unruly behaviour of you or your guests.
14.2 Wherever possible and reasonable to do so we will speak with you or the venue first to try to resolve the matter before any termination is enacted. If we do terminate, for any reason, the full cost of hire will remain due and we will not issue any refunds for any period of hire not provided. Moreover, you the customer will be fully responsible for any damages caused by you or your guests or other attendees at the event to the photo booth or photo booth equipment howsoever caused, with the sole exclusion of Adeology Sdn Bhd.
15.0 CHANGES OF TERMS AND CONDITIONS
15.1 We reserve the right to change any Terms & Conditions for buying products/services online from time to time. If this happens, we will notify you by posting the new Terms & Conditions for buying products/services online on the website. If you do not wish to be governed by the revised Terms & Conditions for buying products/services online, you must not place any further orders.
15.2 If any part of these Terms & Conditions for buying products online is found to be invalid by law, the rest of them remain valid and enforceable.
ADEOLOGY SDN BHD (1199035-K)